Privacy Policy

1. Introduction

ValueAPI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and API services.

2. Information We Collect

We collect information that you provide directly to us, such as when you create an account, request an API key, or contact us for support. This may include:

• Contact information (name, email address, company name)
• Billing information (payment method details, billing address)
• API usage data (request volume, model selection, timestamps)
• Technical data (IP address, browser type, device information)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and security alerts
• Respond to your comments, questions, and support requests
• Monitor and analyze trends, usage, and activities

4. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For API requests, we typically retain metadata for billing and security purposes, but we do not store the content of your API requests (prompts and completions) unless explicitly requested for fine-tuning or debugging purposes.

5. Security

We implement reasonable administrative, technical, and physical measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@valueapi.ai.